Privacy Policy
1. Scope and Commitment
Marvexiamesa operates in Singapore to customers within Singapore. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, communicate with us, place an order, or interact with our business.
We handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA), including regulations, and the Do Not Call provisions.
2. Personal Data We Collect
Depending on your interaction with Marvexiamesa, we may collect your name, email address, telephone number, delivery information, account details, order history, and preferences. We may also collect functional information, including IP address, browser type, device information, website activity, referral information, and identifiers from cookies or similar technologies.
As orders are paid through Cash on Delivery, we do not collect online card or electronic payment details through our website. We collect only personal data reasonably required to process orders, arrange deliveries, provide customer support, operate our website, and fulfill applicable business and legal requirements.
3. How We Use Personal Data
We may use personal data to process and deliver orders, verify transactions, respond to inquiries, administer accounts, prevent fraud, maintain website functionality, improve our products and services, fulfill legal obligations, and maintain business records.
Where permitted under the PDPA, we may use information for marketing, advertising measurement, audience management, and communications. Consent will be obtained where legally required. Individuals may withdraw consent by contacting us, subject to applicable legal or contractual consequences.
4. Cookies, Analytics, and Advertising
Our website may use cookies, tags, pixels, analytics tools, and similar technologies to understand website activity, remember user preferences, measure website and advertising performance, and improve the relevance of our communications.
Where third-party analytics or advertising services are used, those providers may process certain functional or usage information in accordance with their own privacy terms. We provide appropriate notices and consent choices where required by applicable law.
Users may manage available cookie or advertising preferences through the options provided on our website or through their browser or device settings, where applicable.
5. Disclosure and Overseas Transfers
We may disclose personal data to service providers supporting payments, delivery, hosting, analytics, advertising, communications, security, and business administration. We may also disclose information when required by law, regulatory authorities, court orders, or legitimate enforcement requests.
If personal data is transferred outside Singapore, we will take appropriate steps under the PDPA to ensure that recipients provide a standard of protection comparable to Singapore’s requirements.
6. Security and Retention
Marvexiamesa uses reasonable administrative, operational, and organizational safeguards designed to protect personal data against unauthorized access, collection, use, disclosure, alteration, loss, or similar risks. No electronic system can assure absolute security.
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected or to satisfy legal and business requirements. Data that is no longer required will be securely deleted, anonymized, or otherwise disposed of appropriately.
7. Your Rights and Choices
Subject to the PDPA and applicable exceptions, you may request access to personal data held about you and information regarding its use or disclosure. You may also request correction of inaccurate or incomplete personal data.
You may withdraw consent for particular uses by contacting us. Marketing communications will include methods for opting out where applicable. Telephone marketing activities directed to Singapore numbers will be managed in accordance with applicable Do Not Call requirements.
8. Data Breaches
If a data breach occurs, we will assess the incident and take appropriate remedial steps. Where notification thresholds under the PDPA are met, we will notify the Personal Data Protection Commission and affected individuals as required.
9. Updates and Contact
We may revise this Privacy Policy when our practices, services, technologies, or legal obligations change. Updated versions will be published on our website.
Questions, requests, complaints, or consent withdrawals concerning personal data may be directed to Marvexiamesa at dining@marvexiamesa.com. We will review privacy inquiries and respond within applicable legal requirements.
Company Name: Marvexiamesa
Support Hours: Monday to Friday, 10AM to 7PM, SGT
How to Reach Us: dining@marvexiamesa.com